Cancellation and Refund Policy
Last Updated: 01/12/2023
1. Refund Policy:
We at Azura Pack World strive to provide the best possible products and services to our customers. Please review our refund policy below:
Customized or Personalized Products: Unfortunately, we cannot offer refunds for customized or personalized products unless they are defective or damaged upon arrival. In such cases, please contact our customer support team within 7 days of receiving the product.
2. Cancellation Policy:
Order Cancellation: Customers may cancel their order within 24 hours of placing it. After this period, the order cannot be canceled as it may have already entered the processing or shipping stage.
3. No Return Policy:
We do not accept returns for products unless they are defective or damaged. If you receive a defective or damaged item, please contact our customer support team immediately upon receipt of the product. Any complaint due to tampering or intentional damages to the product will not be entertained.
4. Contact Information:
For any refund, cancellation, or return inquiries, please contact our customer support team at sales@raahee.co or +91 75728 33337.
5. Modifications to the Policy:
We reserve the right to modify, update, or revise this refund and cancellation policy at any time. Changes will be effective immediately upon posting on our website.
By making a purchase on https://azurapackworld.com/, you acknowledge and agree to abide by the terms outlined in this refund and cancellation policy.
Thank you for choosing Azura Pack World